Terms & Conditions

Return

Return will be acceptable if :

• The size exchange
• The goods is not the same with the order
• The Goods arrives in a bad condition ( broken )

Return Process

• Send your return confirmation via :
  Email : cs@myholyshoes.com
  Chat : Line or Whatsapp
• For exchange size, if the size is not available, you allowed to choose another model
  *extra cost applied if the price is more
  *extra payment will be refunded if the price is lower
  
• Shipping cost will be charged to he buyer and if the return caused by our mistake, the shipping cost will be charged to us
• The goods still in good condition (new), have not been used and still have the barcode (price tag)
• Valid payment receipt
• The return time period will be max. 7 days after the goods received